Shipping & Delivery
Hi! We Offer Worldwide Shipping!
✈ Our shipping days are Monday through Friday, with shipments made before 11:00 am PST using carriers via DHL, FedEx, CNE, or USPS.
✈ For Expedited Shipping, you can expect delivery within 3-6 business days. Standard Shipping will take approximately 7-20 business days for your package to arrive.
✈ If your purchase amount exceeds $89 (Orders over $100 qualify for free expedited shipping to Canada), we will provide FREE Expedited Shipping. Kindly refrain from using PO BOX addresses, as DHL/FedEx does not accommodate them. You can take advantage of our ex-factory pricing, and even small orders will be swiftly dispatched.
✈ Typically, order processing may take 12 to 24 hours. Certain handcrafted products, like [pre-sale] products, might require 15-20 days for handling before shipping.
Notice:
※ We do not ship to international P.O. Boxes. Kindly provide a street shipping address.
※Due to Spain's local customs policy, expedited express delivery has been suspended. All orders destined for Spain will be shipped via CNE.
※ Please ensure that the shipping address is entered accurately. Our efforts to expedite processing and shipping allow for a very brief window to cancel, modify orders, or adjust shipping addresses. Should you choose to cancel or alter your order's shipping address, kindly reach out to us at service@ugeat.com immediately after placing your order. While we will make every effort to accommodate changes, we cannot guarantee the feasibility of such adjustments.
※ The item originates from either China or America. Customers located internationally are accountable for any import duties, customs charges, and local taxes imposed by their respective countries. As these customs fees can differ significantly from one country to another, we are regrettably unable to estimate the precise amounts of these charges.
※ We strongly advise using your billing address as your shipping address. This helps facilitate a fraud risk evaluation for your order.
※ Due to various factors influencing express delivery, some of which may be outside our control, we kindly ask for your understanding and support. Rest assured, we are dedicated to addressing any challenges that may arise to the best of our abilities.
※ Upon receiving a confirmation of successful delivery, we kindly request that you promptly locate and secure your package. Should any instances of loss occur, please reach out to us without delay. Given the time constraints associated with express delivery, investigating the delivery status beyond a 7-day window poses challenges for the courier service. Consequently, addressing such issues becomes complex for us as well. In cases where we've confirmed successful delivery but you haven't received the package, we urge you to initiate contact within 7 days.
Courier Phone Number:
USPS
1-800-275-8777
Press 0, then 0, then press 5, then 5, then 2
FedEx
1-800-463-3339
Keep saying 'Speak to a representative' at each prompt
UPS
1-800-742-5877
Press 0 at each promt, ignoring messages
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